Grupo Volkswagen



The SEAT plant in Martorell implements the incident management app Sefici.

Tailored development from the Sefici incident management app for the SEAT factory in Martorell that could become a swift and simple tool with which, based on the seriousness of the problem detected in the assembly line, could be able to communicate to the different chains of command in the factory where, how much and what has happened in real time. Creating an internal communication network regardless of the range, managing to reduce the time in the resolution of incidents and, therefore, in production losses.

The goal

Our method

  • That the information arrives from operators to the people in charge efficiently.
  • Reduce losses in production.
  • On-site consulting.
  • Development of custom native app.
  • Implementation plan and long-term improvement.

The result

  • Operators report problems in an easier manner and save time.
  • Those responsible have more information and alerts about production problems.
  • Production problems are solved earlier and there are fewer units lost.


Process optimization with app and web technology.

The mission of Sefici is based on the transformation of incident management and internal requests into simple, friendly and automatic processes.

Sefici optimiza procesos

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