Client: Endesa
Endesa is the leading company in the Spanish electricity sector and the second largest operator in the Portuguese electricity market. It has close to 10,000 employees and serves more than 10 million customers. They are working to lead the technological transformation in which their sector is immersed and, to this end, they have a solid industrial position and the strength of belonging to the multinational group Enel since 2009.
The collaboration between Endesa and FAMA began in 1999, following the reorganisation of the company and the construction of its new headquarters in Ribera del Loira (Madrid) and continues to the present day.
Already at that time, the new headquarters (a total of 90,348 m2 of floor space) was created under the criteria of optimising energy consumption, a comfortable working environment and flexibility in the use of space, which have been maintained and developed over the years.
«Due to its activity and history, Endesa manages a large and varied portfolio of real estate throughout Spain and Portugal. FAMA solutions are allowing us to adapt this portfolio to the new business needs, facilitating the profound transformation plan that the company is carrying out.»
Sr. Mariano Alba, Head of Real Estate at Endesa.
Challenge:
In the initial unification and relocation project, FAMA had the important challenge of becoming the corporate information system for the management of Endesa's entire asset inventory and its office spaces (workplace) in Spain. It adapted to its processes and technical standards, with full integration between graphic and alphanumeric data, as well as full interconnection with the other corporate systems involved in the management of services.
But the great challenge has been to evolve over so many years with a project of this calibre, understanding the customer's internal and business processes, offering a response to the new needs that have arisen and becoming a true technological ally for Endesa.
Solution:
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It is a living system that has adapted to Endesa's needs over time, incorporating new functionalities and integrating with other company systems:
Automation of the management of IBI settlements for all Endesa properties.
Implementation of BPM (Business Process Management) processes.
Integration with SAP-HHRR to have updated information on workers for the allocation of jobs.
Geographic integration with Google Maps and corporate ArcGIS to visualise the location of ENDESA's different properties and the boundaries of the estates.
SMARTworking: Endesa has relied on the FAMA platform to develop its new forms of workstation management, where traditional fixed workstations coexist with the new "Open space" systems, teleworking, etc., as well as to have complete traceability of the occupation of workstations, based on the reservations made by workers, which is essential in the new reality brought about by COVID-19.
The project is currently in the process of implementing the BIM methodology for a three-dimensional and more evolved visualisation of the spaces, with the zoning and associated elements.
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Results:
«The reliability and versatility of the FAMA platform are undoubtedly very important elements for us and allow us to face any new challenge with the peace of mind and security of having a first class technological partner.»
